What assisted living at Daraan actually involves
Everything below is included at every level. The level of care changes how much hands-on help someone gets, never whether meals, housekeeping, supervision or medication management are covered.
Four things, done every day
Not a list of features. This is how the work is organised, and who does what.
- Personal care
- Bathing, dressing, grooming, oral care, toileting and continence needs, offered at whatever level of independence the resident still has. Walking support, transfers, and a two-person assist when that is the safe way to do it. We help with what is needed and step back from what is not, which is the whole craft of it.
- Medication
- From reminders and light assistance at Level 1 through full administration with compliance monitoring at Level 3. We record what was given and when, watch for side effects and changes, keep vitals, and stay in direct contact with prescribing physicians and pharmacies. There is no separate medication-management fee.
- The household
- Three home-cooked meals a day plus snacks, prepared here. We work around diabetic, low-sodium, soft and pureed diets, allergies and plain preferences, and around religious dietary requirements including halal, kosher and vegetarian: there is more on that on the faith, diet and culture page. Rooms cleaned, linens changed, personal laundry done. Conversation, cards, music, gardening, the patio, favourite programmes, at whatever pace suits the person.
- Outside providers
- We work alongside home health agencies, physical and occupational therapists, hospice teams, physicians and pharmacies: scheduling visits, sharing what we have observed, and making sure everyone is working from the same picture. Coordinating this is part of the rate, not a billable service.
Same caregivers, most days. Nobody has to explain themselves twice.
Someone is awake all night
Staff are up and checking through the night at Daraan. We are not claiming that as our own invention. We are telling you what to ask everywhere else.
Some homes are held to a lower standard: their overnight staff need only be immediately available, which permits them to be asleep. Two homes on the same street can advertise “24-hour care” and mean very different things at three in the morning.
Ask whether the night staff are awake. Ask it in those words.
What we can take on, and what we cannot
Being straight about this up front saves families weeks of touring the wrong places. Tell us the specifics and we will give you a plain answer, including a no.
We accept referrals for
- Post-hospital discharge
- Residents at risk of falls
- Medication management needs
- Anyone not safe returning home alone
- Long-term placement
- Respite and short-term stays
- Adults with special needs
- Short-term memory loss, confusion or forgetfulness
Not appropriate for admission
- Residents who are permanently bedfast, or who need total skilled nursing care
- Anyone requiring 24-hour licensed nursing supervision
- Severe behavioural or psychiatric conditions needing specialised placement
If someone falls outside our scope we will say so on the first call and point you toward the right level of care. We would rather lose the admission than manage a move-out three weeks later.
On memory and confusion. Some of our residents live with short-term memory loss, confusion or forgetfulness. We provide medication reminders and assistance, meal and activity reminders, escort service and close supervision. We do not provide specialised Alzheimer's care and we do not operate a memory care unit. Where needs progress beyond what we can safely support, we help families plan the next step early rather than in a crisis.
Tell us the actual situation.
The diagnosis, the medications, the mobility, what happened last week. We will tell you honestly whether we can look after them well, and we will say no if the answer is no.
Tours available daily, 10:00 AM – 6:00 PM · Book at least one day ahead